Subscriptions and pricing
Essential
To get started
For properties setting up their first digital concierge.
Starting from
139 €/month
€500 setup fee
- Full onboarding included
- AI concierge personalised to the property
- Available 24/7
- Multilingual
- Personalised QR codes
- Support
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- Mobile web interface
- Knowledge base unique to the property
- Services, hours, amenities and policies
- Dashboard and conversation history
- Essential analytics
Signature
For properties that want to turn every conversation into an opportunity.
Starting from
239 €/month
€500 setup fee
Everything in Essential, plus:
- Full onboarding included
- Post-stay email campaigns
- Surfaces your services at the right moment
- Multiple QR codes and a central NFC tag
- Dedicated WhatsApp number for the property
- Fully branded to the property's identity
- Priority support
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- QR codes per space, room and service
- Premium local recommendations
- Request routing to your teams
- Advanced analytics
- Advanced tone and personality configuration
- Regular monitoring and optimisation
- Ready for future integrations and automations
Enterprise
For groups and complex deployments
Hotel groups, chains, networks, restaurant groups, large events, destinations and multi-property organisations.
Bespoke
Priced to the number of properties and usage volume
Everything in Signature, plus:
- Tailored onboarding
- Multi-property management on a single infrastructure
- Independent configuration per property
- Distinct branding per property
- Consolidated group-level and per-property analytics
- Dedicated support
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- Multiple WhatsApp numbers
- Centralised management from a group console
- Knowledge base unique to each property
- Large-scale rollout, QR codes and multiple touchpoints
- SLA and service level per contract
- API integrations and business tools as needed
- Bespoke feature development depending on the project
Getting started
A hands-on launch.
Setup isn't a simple installation fee. It's the full support that brings your concierge to life: property configuration, integrating your information, personalising the concierge, setting its identity and tone, WhatsApp configuration per your plan, generating QR codes, testing and going live.
How the launch works
Discovery
We frame your property, your services, your tone and your languages.
Build
Knowledge base, concierge identity, QR codes and WhatsApp as per your plan.
Validation
You test, adjust, and sign off on every standard answer before launch.
Launch
QR codes in place, concierge live. We stay with you through the first exchanges.
Ready to give every guest their own concierge?
Contact
Let's talk about your property.
Tell us about your venue, your needs, your timeline. Our team replies personally, within 48 hours.
Frequently asked questions
How does the launch work?
A brief to frame your property, its services and its tone, then the concierge is built: knowledge base, identity, QR codes and WhatsApp as per your plan. You validate every standard answer before launch.
Does Maison Chalambert Intelligence replace my team?
No. It answers immediate questions, at any hour, and hands your team anything that needs an action or information it doesn't have. It's an additional concierge, not a replacement.
What languages does the concierge answer in?
It adapts automatically to your guest's language, across more than 30 languages, with no extra configuration.
Does Maison Chalambert Intelligence integrate with my existing booking system?
Depending on the project and your needs. Talk to our team to review compatibility with your tools.
What kinds of venues can use Maison Chalambert Intelligence?
Hotels, restaurants, retail, events, transport, and more broadly any public-facing venue with recurring questions.
How long before my concierge is live?
Our team gets in touch within 24 hours. Depending on your property, installation can be completed within a week.