AI concierge for restaurants
Your restaurant's concierge, before the booking even happens.
Allergens, closing days, private hire, access: your guests want an answer before they book, often while you are in the middle of service. The concierge answers every message, in the guest's language, and guides them to your booking.
Day to day
What your guests ask, at any hour.
- Do you have gluten-free dishes?
- Are you open on Sunday evening?
- Can we hire the room for twenty people?
- Is there a vegetarian menu?
- Where can I park near the restaurant?
- Are dogs allowed on the terrace?
How it works
From the first scan to the answer.
- 01
A QR code where people decide
On the window, the menu, the table or your printed materials. A code made for your restaurant, in the look of your house.
- 02
The conversation opens on WhatsApp
The guest asks the way they would message a friend. No app to install.
- 03
An answer from your menu
Dishes, allergens, hours, access, set menu prices: the concierge answers with what you have given it, in the guest's language.
- 04
You see what is being asked
The recurring questions, the unanswered ones, the private hire requests. You know what your guests are looking for.
What we set up
Configured for your venue, not for everyone.
- The menu and allergens
- Your dishes, your menus, the allergens and the diets you can accommodate. Updated by you, when the menu changes.
- Hours and closing days
- Lunch and dinner service, holidays, bank holidays. The concierge does not promise a table when you are closed.
- The booking link
- The concierge points the guest to your current booking tool, without you changing your habits.
- Private hire and events
- Capacity, packages, the manager's contact. Event requests arrive with the details filled in, rather than as a call in the middle of service.
- Tourists, in their language
- A foreign guest gets their answer in their own language, without your team having to speak it.
- The dashboard
- The topics that come back, the peak hours for questions, what your guests cannot find on your website.
An example
A conversation, as your guest experiences it.
A sample conversation with a fictional venue. Yours answers with your own information, under the name and in the tone you choose.
Maison Lumière
online
Hello, do you have gluten-free dishes?
16:20
Hello. Yes, the menu marks the gluten-free dishes, and the chef can adapt some others. Would you like me to send you the menu?
16:21
Yes please, and are you open on Sunday evening?
16:22
We are open on Sunday from 7pm to 10:30pm. Here is the link to book your table.
16:23
Frequently asked questions
What people ask us before getting started.
- Can the concierge take bookings?
- It guides the guest to your booking tool. It does not replace your system: it saves calls for simple questions and brings the guest all the way to the booking.
- How does it handle allergies?
- It relies only on what you have entered. For a severe allergy or a special case, it invites the guest to contact you directly.
- Where should the QR codes go?
- On the window, the menu, the tables, business cards. Each location can have its own code, so you know where your guests scan.
Other sectors
The same concierge, for every kind of venue.
Contact
Let's talk about your property.
Tell us about your venue, your needs, your timeline. Our team replies personally, within 48 hours.
Frequently asked questions
How does the launch work?
A brief to frame your property, its services and its tone, then the concierge is built: knowledge base, identity, QR codes and WhatsApp as per your plan. You validate every standard answer before launch.
Does Maison Chalambert Intelligence replace my team?
No. It answers immediate questions, at any hour, and hands your team anything that needs an action or information it doesn't have. It's an additional concierge, not a replacement.
What languages does the concierge answer in?
It adapts automatically to your guest's language, across more than 30 languages, with no extra configuration.
Does Maison Chalambert Intelligence integrate with my existing booking system?
Depending on the project and your needs. Talk to our team to review compatibility with your tools.
What kinds of venues can use Maison Chalambert Intelligence?
Hotels, restaurants, retail, events, transport, and more broadly any public-facing venue with recurring questions.
How long before my concierge is live?
Our team gets in touch within 24 hours. Depending on your property, installation can be completed within a week.